38Years

Prepared for Elsie Van Tonder, CEO
and the Phakama Administration Services leadership family

Empowering Phakama's 38-Year Legacy: The Static Flow Architecture to Stop Multi-Rail Revenue Bleed and Modernize Member Experience Without Disrupting Daily Operations.

Partnering with your in-house dev team to bridge decades of trusted financial stewardship with modern mobile apps and automated collection rails.

Executive Summary

Phakama's systems and people are strong. What leaks quietly is revenue: failed debit orders and unmanaged lapses across multiple payment rails. We add a non-invasive layer on top of what already works — recovering collections, giving members a modern app, and giving your team better tools. Nothing is replaced. No one is displaced.

Cost of Inaction Calculator

Policies lost

1 000

Monthly leakage

R250 000

Annual leakage

R3 000 000

At-a-Glance

What Phakama Gets & What It Costs

What Phakama gets

  • ◆The OverSkill Custom Mobile Member Gateway
  • ◆The Multi-Rail Collection & Claims Command Center
  • ◆Digital Acquisition Funnels & Google Ads Engine
  • ◆Standardized Video & Digital Onboarding Frameworks
  • ◆The Regulatory Armor FAIS/FICA Toolkit (bonus)
  • ◆The Multi-Rail Recovery Blueprint (bonus)
  • ◆The Rapid Underwriter Legacy Migration Sprint (30-day zero-downtime transfer) (bonus)

Total value R2 450 000

What it costs

Once-off setup

R350,000

Covers the 90-day Protocol RAIL pilot

Then monthly

Managed SLA

Scaled to your active book volume

Risk

90-Day Guarantee

Isolated pilot · core system untouched · no staff replaced

Respecting the Core Team

Your people are the heartbeat. We amplify them.

AdminSolutions is rock-solid, and your long-standing staff and in-house developers carry 38 years of trust. This partnership supports them, adds to their toolkit, and never replaces them.

Taken off their desks

  • — Manual spreadsheet tracking of failed debits
  • — Chasing lapses rail by rail
  • — Paper-based claims follow-ups
  • — Repetitive member update requests

Given to your developers

  • + OverSkill mobile app frameworks, ready to extend
  • + Multi-rail payment engines with clean interfaces
  • + Audit-ready FAIS/FICA logging out of the box
  • + Room to scale faster — without burnout

Supported, amplified, empowered — never replaced.

The Unique Mechanism

The Static Flow Architecture

A non-invasive frontend and collection layer that plugs directly into your existing AdminSolutions infrastructure. Your core system stays exactly where it is.

Untouched coreAdminSolutions

Payment rail · tap any rail

Persal

Government payroll deductions — reconciled automatically, mismatches flagged the same day.

Member experience

OverSkill White-Label App

A Phakama-branded mobile app for policyholders — touchless claims, self-service updates and premium payments, deployed on top of your existing data.

Deliverables & Value Stack

What Phakama receives

Component 1

The OverSkill Custom Mobile Member Gateway

White-label policyholder app, touchless claims and self-service updates.

Perceived value R500 000

Component 2

The Multi-Rail Collection & Claims Command Center

Connecting every payment rail with FAIS/FICA audit logs.

Perceived value R600 000

Component 3

Digital Acquisition Funnels & Google Ads Engine

High-converting funnels and targeted campaigns to grow the book.

Perceived value R350 000

Component 4

Standardized Video & Digital Onboarding Frameworks

Consistent, compliant onboarding for members and staff.

Perceived value R250 000

Strategic bonus

The Regulatory Armor FAIS/FICA Toolkit

Strategic bonus

The Multi-Rail Recovery Blueprint

Strategic bonus

The Rapid Underwriter Legacy Migration Sprint (30-day zero-downtime transfer)

Combined bonus value: R750 000

Total perceived value

R0

The Partnership Ask · Option C

A low-risk family pilot

Implementation investment

R350,000

once-off setup · 90-day Protocol RAIL pilot

+ a sustainable monthly managed SLA, scaled to your active book volume.

We start on an isolated segment of the book. Your team watches it work, your core system is never at risk, and the ROI is proven before anything grows.

Value delivered

R2 450 000

Annual leakage at 4% (25k book)

R3 000 000

Setup vs. value

≈ 14%

The 90-Day Methodology

Protocol RAIL

Forensic Audit & Static Flow Architecture Mapping

  • ◆ Audit collections across every rail
  • ◆ Map AdminSolutions data flows read-only
  • ◆ Quantify lapse and failed-debit leakage
  • ◆ Agree pilot segment with your team

Risk Reversal

Our guarantee to the Phakama family

90Day guarantee

The 90-Day Operational Sovereignty & Clean Ledger Guarantee

Full alignment and stability, backed by dedicated engineering support. Your operations stay yours, your ledger stays clean, and your team stays in control from day one.